Privacy Policy

Last updated: January 2026

The National Static Caravan Owners Union (NSCOU) values your privacy and is committed to protecting your personal data. This policy explains how we collect, use, store, and protect information about our members, supporters, and visitors to our website.

1. Who We Are

NSCOU is a member-led organisation based in the United Kingdom, working to represent and support static caravan owners nationally. For the purposes of the UK General Data Protection Regulation (GDPR), NSCOU is the “data controller” responsible for your personal information.

2. What Information We Collect

We may collect and process the following types of data:

  • Personal information such as your name, address, and contact details.
  • Membership information, including park name, membership ID, and payment records.
  • Information you provide when contacting us for support or joining as a member.
  • Technical data such as your IP address, browser type, and device information when visiting our website.

3. How We Use Your Information

We use your information to:

  • Manage your membership and provide member benefits.
  • Communicate with you about NSCOU news, updates, and relevant campaigns.
  • Improve our services and website experience.
  • Comply with legal obligations and manage our operations responsibly.

4. Legal Basis for Processing

We process personal data on the basis of legitimate interest, consent (where applicable), and contractual necessity in managing your membership. You may withdraw consent for optional communications at any time by contacting us.

5. How We Store and Protect Your Data

We take data security seriously. Your information is stored on secure systems with restricted access and appropriate encryption where required. We will not retain your data for longer than necessary and will delete or anonymise it when it is no longer needed.

6. Sharing Your Data

We do not sell or share your personal data with third parties for marketing purposes. We may share information with trusted service providers who help us manage memberships, payments, or communications — all of whom are bound by strict data protection agreements.

7. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of inaccurate information.
  • Restrict or object to processing in certain circumstances.
  • Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details below. We may need to verify your identity before processing your request.

8. Cookies

Our website uses cookies to improve your browsing experience and understand how visitors use the site. You can adjust your cookie settings in your browser at any time. See our Cookie Policy for more information.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us.