Real Google reviews from NSCOU members

Genuine feedback from holiday caravan and lodge owners the union has advised, represented, and stood beside across the UK.

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Every review on this page is verifiable on our Google profile.

5.0
Based on Google reviews
5★
5
4★
0
3★
0
2★
0
1★
0
9 in 10
Member cases we've handled have achieved a positive outcome*
5.0
Average Google rating from members the union has supported.
100%
Five-star Google reviews from members who have received union support.

*Based on member cases handled by NSCOU to date.

Support behind the reviews

What our members came to us for

These Google reviews reflect real experiences from holiday caravan and lodge owners who contacted NSCOU for help with park-related issues.

Negotiating with holiday parks Site fee refunds Understanding park agreements Selling a caravan or lodge Unfair charges and deductions Knowing their rights Getting parks to respond Support during difficult situations

The support available depends on each member's circumstances, membership terms and the evidence provided.

Member feedback

Here's What Some of Our Members Say

Reviews are shown word-for-word as posted on our official Google Business Profile.

R
Ray Saunders
Reviewed on Google · June 2026

WOW am I glad I joined the NSCOU, just changed sites and they were ignoring my emails re pro rata refunds, asked the NSCOU to help out and within minutes of their email to my old site I received an offer for 50% of the site fees.

The result One email from NSCOU ended weeks of being ignored — a 50% site-fee offer arrived within minutes.
D
David Burns
Reviewed on Google · July 2026

Without the help from NSCOU, nothing would have changed on our site but things did so we can't thank them enough

The result Real change delivered on a member's site that "nothing would have changed" without.
P
Pauline Kelly
Reviewed on Google · June 2026

They were invaluable to me when I was trying to negotiate with my holiday park, it felt great to have someone knowledgeable to ask what my rights were.

Helped with: park negotiations & owner rights
A
avril donnelly
Reviewed on Google · June 2026

This company gives very good advice, and helps you on a very difficult road that you Honestly think your walking alone. Buying a caravan is for fun and making memories, Unexpected can life change, selling your holiday home shouldn't be difficult and certainly not to rip you off through no falt of your own. Thank you 😊

Helped with: selling a holiday home & unfair treatment
A
Ant Littlejohns
Reviewed on Google · July 2026

The NSCOU have been amazing from minute one of joining. Professional, Knowledgeable and Supportive every step of the way. Keep up the great work!

Helped with: ongoing member support

Reviews are displayed word-for-word as posted on our Google profile.

Results reflect each member's individual circumstances. Previous outcomes do not guarantee the same result in every case.

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